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CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help!

send us an email at info@prettydame.com

FAQ

 
How do I track my order?
 
 

Once your order has been dispatched, you will receive an email with your parcels tracking number and details on how to track your parcel. 

 

What are your delivery options?
 

Delivery options are viewable upon  checkout. Our UK standard delivery is only £3.99. We occasionally offer saver delivery option from only £1.99.

 

 

How do I return an item?
 

Please contact us before returning items, so we can best advise. Thank you.

How can I contact your couriers?
 

We ship through Royal Mail. Is your parcel has been sent tracked, you can check on it, on their website. 

If you are out while delivery was attempted, a card would be left, so you can colect your parcel.

 

 

Do you provide International delivery?
 

Yes we ship worldwide. Delivery time max is for countries outside the UK.

 

 

What is your returns policy?
 

Return items that are damaged, or you're unhappy with within 14 days for a full refund or a replacement. Please contact us before returning parcels.

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SHIPPING

 

UK Saver £1.99

UK Standard £3.99

UK Next Day (Before 4pm) £5.00

Ireland/Scotland Standard £4.99

International (read more)

Free UK Delivery over £30

 

FIND US

 

Instagram: PrettyDameOfficial

Facebook: OfficialPrettyDame

Snapchat: PrettyDameSnaps

Email: info@prettydame.com

 

 

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