We just want to let you know that we are open and operating as normal. We have taken precautions to ensure the safety of our shoppers, staff and couriers.
Orders placed are being dispatched as normal but please allow a few extra days for delivery.
We have removed the option for Next day delivery but standard and super saver delivery is still available.
We will aim to deliver all UK order within 7 days of dispatch and all European orders within 2 Weeks of dispatch.
We previously halted deliveries at the end of March, to put measures in place that would best ensure the safety of our buyers, couriers and employees and can confidentially begin shipping again with these new safety measures in place.
Returns are still accepted and we’ve extended the returns period from 18 days to 40 days. Which means you can return any order for a full refund within 40 days from the date purchased.
We will keep you updated and notified of any further changes throughout the next few weeks.
P.S. To keep everyone’s spirit up during these uncertain times, we will be having weekly giveaways on our Instagram page (@prettydameofficial) from the Start of May until the End of June. So make sure you’re following us!
Take Care & Stay Safe.
This too shall pass!
The PrettyDame Team.x